Customer Ratings & Reviews

Purchasing the stuff gives me this good state that I would be taken care of if anything should happen. It makes me not to worry too much. Life is already stressful to be thinking about this kind of thing

Like the added coverage just in case something happens at a low cost

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

The agents were great! Great customer service, answered all my questions!

This is exactly what's needed to have peace of mind for all of your purchases.

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

No electronic household device should be without geek squad protection!! The squad is well run, knowledgeable, responsive,courteous, clean. They take the responsibilities of their job seriously as well as client satisfaction!! We have been working with geek squad members since 2006 & highly recommended this technical service.

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

I used to work for Geek Squad for years and customers who bought it and would need us to repair or replace the TV were so happy they did. Customers who didn't were always made at us when their TV broke and either spent a lot of money fixing it or bought another TV. I always get the protection plans, reduces the stress for when things go wrong.

That was great and I love the way they treated customers

The agents took care of my apple care replacement thanks

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Super sweet 5yrs protection for my new SmartTv. It’s so worth it. My smart tv broke after 4 yrs and it was too expensive to fix. It was like over 200$ to fix an old tv. No more issues with this protection for at least 5 yrs. Yes!! Always purchase the extra warranty

Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

Perfect .