Customer Ratings & Reviews

My own mount saved my money from cable company they works on internet and streaming on TV

They came in handy for sure and handled my issues swiftly

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

Comes in handy just make sure to keep it up to date

Vizio failed after 4yrs unfortunately. Thankfully the warranty helped me out by getting store credit for my tv so not all is lost. Happy with the service!

If you need help getting it to your house they will bring it and hook it up if you need them to.The protection plan is my favorite part of the geek squad.

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

Highly recommend taking policy out on flatscreen purchases that are several hundred dollars or more...may not need to use the contract but gives you piece of mind. If sets break repair costs are inevitably high so contract is with it. Had to use mine a month before the 5 year expired and it was honored. Set fixed and good as new. Worth the money.

No complaints and a great price. Perfect for the living room for movies or games.

This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

Best service ever I can live worry free for the next 5 yrs knowing that if anything happens to my protected item it will be repaired or replaced at no cost to me. Best Buy’s protection is a must whenever you prurchased expensive high quality in home items . Protect your purchases better safe than sorry!

I enjoy having the extra protection on my equipment for piece of mind

Purchased the 5 year warranty for our new Samsung 70” TV. Hopefully we won’t have to use it but if something fails in the next 5 years we are covered! (As long as it is not a cracked or broken screen). Keep any young children away from the TV screen so this doesn’t happen!

The agents did a fine job of installing the TV and the wall mount.

But this for all tvs , I am usually the guy that says no to this by default. But I got it because the tv was so cheap. It was tcl, of course screen went out after a year. Called best buy came out next day , evaluated tv . Got to pick a replacement and pick it up same day. Could of had it delivered but I am impatient lol. Just get it.

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

Keep your tv protected from accidents or electrical failures.

I had bought a Vizio tv where it would shut of intermittently so I called Vizio they were no help. So bought a new Samsung tv I love this thing to death always purchase a extended warranty I hope I don’t have to use mine but if I do I know I’ll be covered! :)