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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30830 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 30,830 reviews
  • Rated 5 out of 5 stars

    GeekSquad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and Hauled away all the boxes in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regarding my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Kings !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always providing great and excellent services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masters in Their Craft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the fastest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always purchased geek squad insurance with all my major electronics or appliances! They've always fixed or replaced my items if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel comfortable knowing we have tech support and repair capabilities. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A way of keeping yourkself at ease from defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for refrigerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent experience technician did a great job on time great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the Geek Squad for this particular item as of yet because I’ve only had it for a month but in the past Geek Squad was worth it so I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind highly recommend for new purchases. Always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad son los mejores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way to go to protect your investment ... A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves my sanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny! It is always there to help out with the ever-changing cyber world. Always pleasant, patient and efficient. They take the worry out of dealing with technology! Glad they have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from qualified techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.

    I would recommend this to a friend