Customer Ratings & Reviews

Went above and beyond to help me. I really appreciate their service.

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

It’s good knowing that if anything ever happens Geek squad has you covered.

Adjusted price with flash sale after purchase of which we appreciate

Keeps me at ease. Good to know that accidents are covered.

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

Hoping the warranty covers anything that happens to my tv

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

not used them yet can't really comment yet if there any good

Excelent service. Employees trained for the deferents TVs.