Customer Ratings & Reviews

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

Excellent Nice tv Picture quality excellent . Recommended

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

Excellent service! I fully recommend their service! I'm very happy!

Great product an pictures are magnificent TV an customer service an delivery was on Time

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

Great price for amount of time of service I'm getting it for.

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

Always go for protection, its just worth the minimal upcharge for the peace of mind.

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.