Customer Ratings & Reviews

I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

Great Delivery. Outstanding service. Would recommend

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

The Geek Squad very knowledgeable they answered and help me with all questions i had before,during and after the purchased

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

We have had the Geek Squad for years. The quality of the workers is outstanding and very professional. Absolutely essential with the huge variety of electronics and appliances in book our home. Superb service

Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

I haven't use them on this television but on another one and they was great.

This Tv is great. Nice to view our photos Plus can watch Amazon and Netflix

I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

The geek squad protection warranty is awesome and it would be worth to purchase it

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

[Employee of bestbuy] The extended warranty covers any damages. Seen a lot of tvs die out. Nice safety measure for the price.

The extended warranty though the Geek squad give you a 5 year warranty.

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.