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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 25,352 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the geek squad warranty on everything we have purchased with best buy. The plan has proven time and time again to be so worth every penny and every person we have ever had out has been very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add On to Reduce Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had issue with any protection on anything I purchased with Best buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection very worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth getting. Protect your purchases from normal wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this but didnt end up needing to use it but would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice to deal with - thanks and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set For 5 Years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavily recommended by most people who bought tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews for all the tvs I was contemplating to buy. This protection plan was heavily recommended. Didn't need to use it yet. Hope i don't have to use it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase with ever major buy. Its a must have. The service is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad for years On the tv instalation I had to have your guy come out a second time and fixed the problem your sup contractor did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Fully endowed with formidable benefits. Its value for money is also good. I recommend it, I think it's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

    I would recommend this to a friend