Customer Ratings & Reviews

Well they don't do the 5 year plan anymore would like it back.

I bought this Geek Squad protection one year ago. For a tv/dvd that cost $150 I got 5 years protection for $30. This year I bought a tv/dvd that cost $300 and got 2 years protection for $40. Wow, did the price go up! Althought I got a better price for this purchase I can not recommend this product at this years cost.

Love the peace of mind that the Geek Squad gives me. I know if I have any issues that I can take my product back and they will make everything right.

They can fix anything you buy at Best Buy in minutes

If you ever thought about by and the Geek Squad insurance just do it anything goes wrong no hassle no trouble they honor it to the last day just do it

Great employee lots of help in store and online thabk you

I like to get the geek squad warranty with tvs because if something happens, they will come out and fix it. 180 bucks is a little expensive but if you split it up over 5 years, it's really not bad. I believe it is worth it to get.

Since I bought an Omen Computer, I thought purchasing this 2 year Geek Squad Protection would be the thing to do. So far I haven't had to use it, but it's nice to know I have it in case I do.

Decent price, works well in my bedroom. Only thing I disliked was that i can not downlod hulu on it…

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

Probably the best deal in town. I am technical but sometimes you just want someone else to deal with the problems (and maybe learn something new too)

I always purchase warrantys when purchasing electronics because you never know what can happen to the item you purchased

unable to use this service direct hits from a ball not covered

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

The geek squad was very helpful and when getting a nice tv it is worth it

bought for my lg c1 to cover burn ins. so far so good now i can calibrate my tv with ease at mind knowing best buys got my back

Lengthy time to get to someone but in-home service has been great.

Always good to know when you buy something expensive if it breaks they got your back

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

Our tv stoped working and we were able to get a replacement. Very easy process