Customer Ratings & Reviews

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I always get the Geek squad protection for anything. The best.

I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

For the most part, I have been happy with the extended warranty that comes with my purchases. I also have the Total Tech plans and add this 5-year plan for a 65" Samsung!

As I have mentioned in my review before I absolutely love my Geek Squad! I highly recommend it, especially on electronics and other products it’s offered on! It’s Amazing

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

Best service in town! Extremely helpful with everything!

Having purchased the Geek squad just gives me peace and security with purchasing my electronics.

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

It’s always worth it to protect yourself, you never know what could happen!

Good is necessary to protect your products en the future

The Geek Squad is very knowledgeable, friendly and fixes my electronics in a timely matter! I have peace of mind knowing I can count on reliable service. Highly recommend!

Geek squad is a great service and i always get it on my electronics. Never used it on a tv though but has been very useful with other purchases

Love having this! Helps whenever anything brakes or gets damaged.

Always good to get this if you buy something expensive.

I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

Great plan for an item that might need it and not expensive at all