Customer Ratings & Reviews

Great to know that the tv will be protected thank u bb

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

the agent got everything working for me when I was stumped

I have always like geek squad not just in this review but it everything I buy.

Haven’t had any issues with any help with the tv! Really reliable

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

Great price for the extra protection. Hopefully i would need to use it.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Product was delivered on time and with polite service

The tcl interface with Roku is easy to manage from the phone app ir remote.

Piece of mind if you want extended warranty. Just few times I bought something without extra warranty and I regretted it.

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

I bought a 5 year protection plan for my tv and the price was affordable. Now I don’t have to worry about buying a new tv or replacing it every thanksgiving.

The agents connected all my devices they made it look easily and explained how to properly use it.

TV installed efficiently and at my appointment time.

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.