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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 30,390 reviews
  • Rated 5 out of 5 stars

    Great offer and Protection for TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to protect my TV. Had problems before with Walmart tvs and the value was too good to pass up for that just in case situation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad necessary?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments with geek quad. And issues will be addressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection, It gives me peace of mind if the manufacturer's warranty expires after 12 months. Reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I buy warranty really it’s helpful when you have issues they help you very fast and they have good experience high professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for protection when you want your electronics serviced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been there were extremely happy with my service is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These extended warranties are always worth the money you pay for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandy’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hooked up the tv on the entertainment center, nobody from Best Buy helped , the delivery guy was not around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection plan. It has saved me countless times. I would never consider a tech purchase without their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful if you buy an expensive tv / oled and want it to last longer than it might otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in and out of store within 15-20 minutes with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended getting geeksquad with any purchase they make it easy to replace your products . Had no issues when my 75” Sony tv went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, thanks for this article!!!..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAMeeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great answer all your questions and smooth sailing when with repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew came out and took the broken C1 and replaced it with the C2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to bestbuy care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is to get this with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same same same. Got to get warranties for all stuff. It’s better to be protected than not at all

    I would recommend this to a friend