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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 30,414 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it. best buy geek squad warranties are the best! Never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra 2 year extended warranty offered by the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents delivered the TV mounted on the wall rapidly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the quality of service and reliability that Geek Squad offers as I haven't had to use them for any othe devices that I've purchased. However, better safe than sorry!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a must for me every year. I bring my equipment in for squad to clean up and install anti virus protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty on my TV is a great value thankfully I haven't had to use it but it's nice to know it's there in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea if still having protection on an item I purchased for an e tended amount of time and not be too pricey for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, however, they have always been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping it comes in handy if I have any problems in the future, I've bought the plan before and it was extremely useful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dyson vacuum is great but service at Best Buy is t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Dyson vacuum it works great but service is horrible never would have thought Best Buy would be so bad and I purchased extra warranty it has been there 15 days now and can’t reach no one I would not recommend buying anything there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is well worth the money, and the Geek Squad agents are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar is everything and more. It sounds great when you play movies and it really gives you that theater sound!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a problem with my tv and geek squad came fast to service my tv when they realize they couldn’t fix it the replace with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us comfort in case our new tv has any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for good outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend