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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 30,424 reviews
  • Rated 5 out of 5 stars

    Peaceofmind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never used this option because the TV I bought was such good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is something that I would recommend with any appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's cheap for its guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that your tv model will be discontinued within a year and that this covers dead pixels, any 3, is well worth the investment as much as I watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't you grab a policy whereas if anything happens to your purchase it gets automatically replaced with a new one of exact or updated version of your purchase?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely used this service quiet a bit. Definitely get this to protect your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a no brainer to protect TV. Get a better price if you have Total Tech with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me in the past. Definitely worth the purchase! Always super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Had a TV go out. It was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support system thanks for everything!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection is worth it on all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. You either want it or you don’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection but I’m happy to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Proctected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to get protection on your products, because you never know when you are going to need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled very thing very smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted, geek squad very professional and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully--haven't needed this yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but my last TV died with no warning and was about 5 years old. With the manufacturer warranty of one year, this provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rule of thumb when you have children is thay a little extra protection is always needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for an expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection seem kinda pricey. But I hope it will be worthwhile if anything happens to this for expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives us peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad is the greatest protection and repair service around. Let the pros do what they do best and if they can't fix it, they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the tv and sound bar. The rep gave me an option to warranty my tv. Just in case it breaks. I was happy overall with my most recent purchase.

    I would recommend this to a friend