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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 30,822 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase extended warranty when purchasing from Best Buy. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, especially when you buy something thats over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone call was alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the, to understand mu issue but then it worked out perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv would not operate, warranty provided fast servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents fixed my television, no problems encountered. Quick and competent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Important to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend. Important to use this service and have peace of mind with all the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage for appliances and all electrical devices because replacing them can be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent and rapid service. Have had this service for years without and problems or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase GSP for my expensive devices. The only reason I was able to get my new TV that this plan goes with is because I had it on my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is something that I would recommend with any appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase of the 5 year geek squad. it's nice having the peace of mind that my tv will be replaced if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect protect protect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans from BB are really the best. I hope it stays this way.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind words! We really appreciate it. We're happy to hear you like the protection plans and look forward to keeping your products protected. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Geek squad computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my devices protected by the Geek squad and find the service to be very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not able to get my tv connected. Had to call service carrier to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKIE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are the smartest when it comes to technology or tech support. I recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a replacement plan when I make a large purchase. Best Buy makes it easy to use and it now covers power surges which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Never Leave the Store Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection for my higher price Best Buy purchases. I like having Peace of Mind!

    I would recommend this to a friend