Customer Ratings & Reviews

Great warranty and added protection for an appliance or electronic.

Purchased an open box in excellent condition in original packaging

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

My LED panel went completely blank causing a black screen just 15 month's after purchase (3 month's after manufacturers warranty) Luckily I paid for the Geek Squad Protection Plan and I've NEVER EVER EVERRRR experienced such kind, knowledgeable, positive and prompt resolution. Being I called in on a Saturday afternoon I assumed I'd have to wait for any resolution until the upcoming week. My BRAND NEW TV will be here today. The following Tuesday of my initial Saturday call.

Glad to have bought this coverage and service with the tv

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

Excellent service and really gives you a peace of mind especially with big item purchases!

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

Geek service has always been great purchase for my products

Amazing protection life saver for everyday life. Choose me for the 400

I am disabled and in a wheelchair, I purchased a 50 inch TV and almost 2 years ago and I thought that if I had an issue with it, but when I called about it they said that due to the size I qualified for in home service. The rep who came was very nice and helpful and answered all of my questions too. I plan to renew my extended warranty with Best Buy and I am happy that Best Buy now keeps a record of all of my purchases so I don't have to keep track of a faded receipt to make a claim on my extended warranty. I also got one for my sound bar and because they didn't have that particular type they said that they they will give me the next upgraded version of what I had.

I love Best Buy. Yeah had good quantity fast and friendly service. Good price yes I haven’t been to Best Buy in a long time. I love the shop y’all have good quality good service and I’m so excited to be with y’all. I have a little experience shopping at Best Buy I love it I’m so excited I bought my TV at Best Buy and I love it and the TV does everything that’s why I love the shop yeah have good service.

I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

Have never had to use this but appreciate i purchsed for peace of mind.

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

they were nice and helpfull when I ask a Q&A they expland

Great to have protection against any accidents! Highly recommend!!