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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 950 Showing 18,981-19,000 of 30,845 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money as I have used this protection plan a number of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth getting the geek squad.. you never know when you’re going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid For Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service! I’ve saved a lot, so glad l decided to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides peace of mind for my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Provides peace of mind for my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think choosing to get the warranty was an excellent decision. They are very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective for my needs and purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous G.S. protection plans have come in handy when the LCD panel goes south. Cheaper than replacing the TV but may not be needed if the product has solid reviews already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use it but it's like any insurance it's there if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a five year warranty to my 55” Sony TV to make sure it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    answered my call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    answers all questions and gives options polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great When You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great when I needed a repair. Would definitely purchase again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that best buy offered such a long extended warranty. My last tv I got from BJs burned out right after my 3 warranty ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to have them set it up but the coverage is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need it but it was nice to have it just in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need it but it was nice to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is important because you never know when an accident will happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have some extra protection. It was good when I had to use it. They were prompt and pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have for just in case. It would be even better if they included accidents to tvs on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty program around customer service is 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Palestino

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind knowing if a issue comes up Geek squad will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They always answer my questions and help with my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Protection on LG 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great having the peace of mind that I have this protection plan.

    I would recommend this to a friend