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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 30,761 reviews
  • Rated 5 out of 5 stars

    Insurance I Want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance. Something you gamble on, not knowing and hoping you will ever need it. But if you do, my TV is covered completely for five years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for an expensive purchase. I've seen to many videos of dogs, cats, & children breaking TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection hope we never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it, showed me how to get ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service for not only all my electronics but customer service is top notch as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a veryQualified geek Squad member who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to add the warranty on your product I will always add it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were great. Friendly and helped me set up my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't leave store with out it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best in store warranty! if you have an issue during its time, you get store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 5-year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with convenient Geek Squad protection for the next five years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more staffing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my Best Buy items covered with Geek Squad. However, the turn around to have something repaired needs be improved upon. I have an 82 QLED, that failed on my on the 11th month of the manufacturer warranty. So I'm at the mercy of Samsung throwing parts at it and Geek Squad scheduling appointments until the issue is resolved. By the time the techs come back out to my house it will be two months of waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind that is affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been there before you guys do excellent work thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Well Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Highly recommend if you need help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for OLED tv is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qeek Sqad My Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

    I would recommend this to a friend