Customer Ratings & Reviews

Great service helped wirh my return and loaded my tv in my car

Seemed like an excellent offer to protect and investment like this TV.

I understand that the consensus is never to buy an extended warranty but, like every other insurance policy you will buy in your life, you'll pay and hope you never have to use it. Depending on item bought, I just consider the cost of the 'protection' as part of the item's cost. IF something goes wrong, there is no chance in he!! I can pick up a 77" TV, put it in my car and get it to the Geek Squad for diagnosis and service.

After killing an 11 day old computer with a coffee spill I wouldn’t be without it. Then there was a particularly frigid day without gloves and as I was on my way to see my GEEKS my freezing fingers dropped my computer on the corner and cracked it. They put a new ‘skin’ on it. I’m sure I’ll make use of my protection on my new computer too. I seem to have karma with electronics.

I got it for a 5 year extended warranty, I feel more protected

Great guys on geek squad much prefer over contractors

Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.

Having the geek squad one click or call away is very reassuring!

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

It's a great feeling knowing that I'm covered no matter what happens.

I always try to get a protection plan when i buy more expensive items.

Great people great service answered all my questions

Thank for the extra service very helpful when needed

Always a needed purchase. Just in case. I love the Geek Squad!

Awesome job! I recommend this service to anyone who is not as tech savvy!

Definitely a must for big purchases for the peace of mind

Great service from everyone in the store. Happy with the outcome.

Was looking into buying a TV through Samsung as there protection plan and other offers seemed pretty good, but then looked through Best Buy and the offers with Geek Squad protection seemed just a few points better money and protection-wise. Geek Squad does a good job of servicing any needs or issues.

Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny