Customer Ratings & Reviews

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

Excellent service the agents took great care in delivering the television. Courteous and professional service.

Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

Julio helped me out, recommend my man for anyone looking for an install.

The coverage provided by this service gives a peace of mind that is unparalleled, and for a length of time that I’ve never seen with any other store warranty and certainly not at this extremely affordable price point.

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

Two tv's went black screen after just two years. Five year plan seems like a good buy.

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

best place in capital region to buy your home and office goods with great quality and super customer suppot

The Geek Squad is always on call when you need help with the product you bought

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

I always purchase protection because it's there just in case you need it!!! It's the kind of insurance you don't want to be without. It's reasonable and after 3 years or so you will be in a better position to get you another one.

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

i have had geek squad insurance for other smaller items, i just hope that (IF) i have to use it on my OLED that its worth the $$ spent on this insurance, I have been assured that its worth it. we see, well I hope not right?