Customer Ratings & Reviews

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

Love the Geek Squad, A+ help! They are always available if you need them!

5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.

Well worth the price and was very easy to use for warranty replacement. Great customer service

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

It’s good knowing that if anything ever happens Geek squad has you covered.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

Never not get it. got it many times cause its a must have

I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

This TV does so much still finding new things daily. We love it!

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.