Customer Ratings & Reviews

Great job and excellent customer service as always you can trust them

5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

Great TV for gaming and watching sports and movies.

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

So far do not need there assistance love my TV Love

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

[Employee of bestbuy] This tv was easy to set up and I thought it was going to be too big for the living room but it was actually what I needed.

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

5 years protection, nce to work with, good customer support.

I had problems with 2 items i bought and both times was excellent

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

My tv stopped working and got a new one with no issues.

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before