Customer Ratings & Reviews

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

Our experience at Best Buy was great per usual. Thanks Best Buy!

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

Haven’t used it yet but good to know I have it in my back pocket!

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

Worth every penny. Will allow me to extend the life of my purchase. And serviced by the expertise of the Geek Squad..

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

Haven't had the need to use this yet, but bought for extra insurance.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!