Customer Ratings & Reviews

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Anything you purchase at Best Buy, you should consider the Geek Squad service. It’s protecting you and your pockets if anything goes wrong with your product. I love the Geek Squad and I highly recommend their services.

I've had no beed of this yet, but previous products have been well serviced by them

Very good article, very good treatment and service, excellent product. Very pleased and totally satisfied, it was a necessary purchase and in good weather. A great experience in the process and time during it.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

They are very respectful and responsive and get the work done

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

we haven't had to use this service as of yet however we feel confident knowing that we are protected by geek squad for the next 2 years. Having used this service in the past it was never anything short of great.

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

The Geek Squad very knowledgeable they answered and help me with all questions i had before,during and after the purchased

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

We have had the Geek Squad for years. The quality of the workers is outstanding and very professional. Absolutely essential with the huge variety of electronics and appliances in book our home. Superb service