Customer Ratings & Reviews

Geek squad is the best. The process was easy and fast.

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

Excellent agent and great attention, easy used and comfort

great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

I am happy I purchased the Protection plan, gives you peace of mind abd there when you need ir most.

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

Love it grand daughter was very happy. And easy to set up

I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

extremely helpful and informative, helped me with my cracked phone screen the same day!

A 5 year protection for the nowadays crappy quality is a wise decision in my opinion

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

I am so amazingly grateful that I got the Best Buy protection Service plan cuz after 4 years and 8 months my LG CX TV started showing pixaware and I figured that I would have to replace it. And I forgot that I had the Best Buy protection plan. So I called Best Buy and they said no problem we shall replace it! I was in shock and also extremely grateful for that! Thank you Best Buy.

You guys should use this service on every big purchase . It is reliable and easy to use.

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.