Customer Ratings & Reviews

In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

We love having the peace of mind that the geek squad protection gives us

I’ve had it for over a year now and it works Excellent really high tech.

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

Great solution for my father-in-law who lives in Florida. We live in Illinois. This will hopefully ensure he will have a working TV for many the next 5 years without any hastle.

I got best return service at in store customer desk, it was truly professional.

I know geek squad and can i say i just love them they take the time to care

You gotta get the geek squad protection plan. They take care of any problems you may encounter and fast. I would never buy any electronics without a protection plan and this is a good one.

Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process

I always purchase Geek Squad. They have come in handy many times.