Customer Ratings & Reviews

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

Very good tele. I recommended my mom it too. Planning to get the new xbox with it

I'm not the type to just go and get protection, but after thinking about it, I'm glad I did. I had an issue and this was taken care of no questions asked. Great job Geeks.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

My sales rep Andrew at Langhorne Pa. was exceptionally attentive, informative and patient. I bought my TV because of him!

Awesome purchase once again great item I enjoy it!!

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

the Geek Squad always gives me good service when they show up. My only problem with them is that it is such a long wait for service appointments. And I get anxious waiting.

Agent came out to check on blurry screen. Said it wasn’t a good tv for streaming

Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

Tv has a really good picture, really easy to use, easy to install

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Love having the piece of mind that this brings! Always a great investment to have!

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I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

Got for a great price! Great quality sound and easy to install!