Customer Ratings & Reviews

Must get !! Sooo very helpful. I wouldn’t go anywhere else

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

I recommend everyone to get a warranty on any big television

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

Totally recommend it!!! Has good benefits!!! Glad I have it!

Haven’t had to use it yet but it was inexpensive and good insurance

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

haven't had to use, hope all is well when or if i should it be needed

I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

This service makes me feel safe with my tv and my purchase

If anything happens to the tv I purchased I will get a second one free of charge

We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

They have very good customer service in and out of store

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Excellent TV for my office. Vibrant picture colors and excellent sound quality!

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.