Customer Ratings & Reviews

I love the geek squad protection plan. I will not purchase a big item without getting it. It is totally worth paying that extra if there is something that goes wrong with your product you will be glad you bought it.

The warranty paid for itself. TV had a part go out and they replaced the TV.

Our warranty was for five years for $39.99 - what a deal! I'd recommend the extended warranty to anyone purchasing a TV from Best Buy. You never know when something might go out and it's a good deal!

Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

I never used to buy extended warranty services but I've purchased and had to use it and couldn't believe how good I was treated when I did go to use it.

It's nice that Best Buy offers coverage for their products. I went with 5-yr knowing that it'll be covered if anything happens and so in about that time it may be time for the next upgrade to television so I'm good til then!

Perfect warranty makes my television purchase worry free

I bought the Geek Squad protection package but I haven't used needed to use it yet.

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

A extra protection is a must and needed for sensitive and expensive electronics

Excellent to be safe for years using it. The price is cheap.

I have had geek squad before on other computers and pleased with their service and quickness and fixed my issues too

You never know when you’re gonna need a repair. Peace of mind.

The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

Help me even though I didn’t have an appointment was very fast

I got insurance, it was a great deal. 5 years. It’s worth it.

Got it for extra protection. Will definitely recommend it.

It's a gamble, will the product you purchased last or work for 4 years or will it die in the the middle of a show. I don't normally buy the insurance except for my high tech washer and dryer my 65 " curved tv.

The crew of gate squad always come through when I need them