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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 908 Showing 18,141-18,160 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes life so much easier. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the protection plan on everything we have bought there and have had to use them a few times. And they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out diagnosed the problem and replaced the tv within it’s allotted time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the Geek squad programs are good. Hoprefully we will never use it but like most insurances it is there if necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet, but got it in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection/Galaxy S10+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, replaced cellphone already due to accident. Saved me $$$$ to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been very helpful, polite and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the geek squad protection several times over previous years. Excellent service. Well worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not only provides expert installation & service, but they provide superior customer support after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love Geek Squad. It's the best thing to have. Great to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware - Buy only if you know ALL the rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has severe limitations. Read all of the details first. Too many loopholes for Best Buy to get out of it if you don't have an excellent understanding of ALL the rules. Buyer Beware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate value for money , good product ,on time delivery ease of use while ordering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is beyond awesome! They help assist quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is beyond awesome! They help assist quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping that I really wont need this service but knowing i have it for those just in case moments is a little piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great and has awesome picture. Love the roku built in. Had cut the cord and have antenna and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I know if/when I do Geek Squad will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for fancy gadgets! Currently dealing with 8k tv issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you need to enjoy an electronic experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful service. Went above and beyond to help. Alex was great!

    I would recommend this to a friend