Customer Ratings & Reviews

Excellent service and protection. Fast and friendly reliable assistance.

The best quality.. beautiful colors.. no blurr ... perfect pictures

Great to have service for accidental damage. Always recommend this service.

Great sense of protection in case anything were to happen.

Your Geek Squad service is very good and even excellent in their knowledge.

This is one of those things you hope you never need but are glad you have. Always happy to know Best Buy has my back!

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Great item’s great quality Great item’s great quality

5-Year Standard Geek Squad Protection.Good product.Five years extended plans

The agents did a great job mouthing my television and giving me instructions

2-Year Standard Geek Squad Protection is great for all items. You never know what might happen. Better safe than sorry.

Geek squad great service nice agents and the best thing is very affordable ...

I am too old to deal with issues. I have had good results with geek squad.

I have never had to use the warranty which is great to have just in case.

Take the headache out of having to deal with any problems worth the money

Great to have for just in case. You never know when it will come in handy.

The Geek Squad team did a great with the installation of my TV. They were on time and knowledgeable

Haven't had to use it yet, but based on previous experiences will be worth it.

Usually worth the investment. Especially intodays environment.

I love getting professional protection plans so I can protect my items.