Customer Ratings & Reviews

The best decision when it comes to appliances Highly recommended

I have always had excellent service with anything ive ever needed from geek squad.

Highly recommend to get with purchases. My TV started to show bright spots on the edge after nearly 2 years. Made a call. They sent someone out. Determined the tv needed to be exchanged. Since my tv is still usable I was able get a gift card for the full amount I paid on my tv and keep my tv. They went above and beyond.

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

I was lucky to have purchased the insurance for my tv, otherwise I’d would have had to spend money on a new tv, but after a simple call and an coming to my home I was given clear understanding or what to expect, and given a new tv within a couple days

The agents are always available they are always very knowledgeable and helpful and if they can't help over the phone they get you in immediately to solve your problems if I could give them a higher rating I would definitely worth the extra money

Very efficient and fast service from the guys good customer service

Its great to know that I am covered even further than the manufactured warranty.

I mean its honestly worth the extra $60 i think it was. It covers alot the manufacturer warranty wouldn't.

This is the most affordable warranty service that I have ever purchased

Swapped out a bad tv with a new one and delivered promptly!

Great quality, easy to set up, it offered me a lot of to choose from, from free programs to those I have to pay for

Having this is like having my own nerds in my house for anything

Great customer service! They always do a great job!

My goodness you definitely don’t want to purchase any electronics with this protection It is so worth every cent You never know if a product will fail so protection is of the utmost importance Easy replacement process

Whenever I make large electronic purchases, I always consider and usually purchase the optional Geek Squad Protection which is typically for at least 5 years. Most of the time, it has come in very handy with address issues with products like when our Whirlpool Washer we purchased in 2007 had numerous issues (never the same problem) over the years which Best Buy fixed each time. Do yourself a favor and consider getting this when making large purchases.

This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

Excellent 10/10 would recommend. Great customer service

It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

Fast and quick at getting me set up and working! Everyone is helpful and knowledgeable to answer your questions. Highly recommend!