Customer Ratings & Reviews

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

Haven't had to use the Geek Squad Service on an item in a while but when I have I've been pleased with the customer service.

Former television had an issue...after being picked up for possible repair, was informed needed part was worth more than my almost five year old television. Was offered either a comparable television, or, a check. I chose the check, as I had decided to upgrade to a 4K HDR, and used the $$ toward the new television. I purchased the warranty for my new television too...too many new & innovative items associated with newer TVs. I consider the warranty peace of mind. Recommend it!

great deal will buy again best buy had everything we needed for the office

I have always found the geek squad protection to be worth every penny. The sales people have always been courteous and accomodating!

Hoping this gives protection if we need it for Tv.

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

everything was excellent, the employees so profesional

This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

good service. easy to use. no complains. i used to my Tv

The geek squad delivered my tv on time and the entire process was quick and easy.

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

So glad I subscribed to this service, very helpful

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

Great price for the tv shows very good and the girl in store was very helpful

They were fast professional and courteous and explained everything to me.

Reasonable insurance plan for 5 years for my new TV unit