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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30871 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 30,871 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with great clarity, easily accessible and can navigate great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you are the truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick to handle my replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Staff of Geek Squad are Super Stars!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Staff of Geek Squard are the best...Phil always greets me with a Welcoming Smile. His expertise is always astonishing to always helps me figure it out. Our challenging time on the Laptop or Internet are swift and rewarding with the answer to my dilemma! Jason, the GM, always helps me as well. He always takes time to make sure I have been given the best service. Great Star!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transfered to samsung warranty departme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good depending on TV you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is good overall. What I don't like is it doesn't kick in until a year after you purchase which wasn't obvious when I bought the TV. You have to go through the TV provider for the first year on most models. So, basically, you are paying for a 4 year plan instead of a 5 year, because you can't use the plan in the first year of owning your tv. The bottom line, you shouldn't be charged for a 5 year plan if it is only good for 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Love My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated my vizio tv but I was on a small budget so I took a chance with this Insignia Tv I love it better than my vizio. I waited a year to see how it works and it is great , picture is great sound is great I can't complain it better then my Vizio tv. A nice buy for me I going to get a 55 inch later this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ill purchase on every item that i buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profecional service ! Attention exelent! Quick service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proficient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have mounting. All my TV's sit on a 3 Tier Stand. The Geek Squad is so professional they could install your tv anywhere and get the best results. I have never had an angry word or been disappointed with the Geek Squad. On line or in my home these guys know how to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Separate items separate services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great service but forewarning, you must pay separate for each item you want covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's very helpful most of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheaper than most 5-year warranties on the market. I hope I never have to use it so I can't tell you how efficient and good the company will be. But I had a problem with Best buy once before and they fixed it as best as they could. Problem was delivered the wrong TV and they couldn't fix it until the deliverer said it was delivered which took them days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support your local Geek Squad Techs!!! They work harder than you know!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone to purchase an extended warranty on a major purchase because you never know when it will be needed I had purchased many warranties in the past and yes they do work and less worries not to affect your pocket book because you already took care of it earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with comprehensive protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the extremely comprehensive protection of the Geek Squad TV Warranty package. Including Burn-In in the warranty makes this easily the most secure warranty around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service you can get only from Geek Squad with high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan with a good price for 5 years.

    I would recommend this to a friend