Customer Ratings & Reviews

I always get a geek squad protection plan. Last time the back panel of LG went out and all images had such a strong blue hue. They came and looked at it then gave me a credit to get a new tv.

5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

Excellent service and coverage. Always available to facilitate the claims process.

Had purchased a sumsung tv from another retailer strike 1, tv had a problem so contacted their their warranty department with no resolve Strike 2, was treated very poorly Strike 3 !!! Have learned my lesson now and will only purchase my quality items from Best Buy and their warranty group…

I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

Nice picture and sound for the price can't be beat. Navigation can be a bit of a pain. Overall good buy!!!

Have only hardtop call but was assisted with professional.

[Employee of bestbuy] I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

Thankfully I haven’t had to use it yet, but it’s great to have the option

Very professional and knowledgeable On time Highly recommend

Especially in the world of electronics, this protection is the best insurance...

Tv was hooked up flawlessly! The delivery was smooth and convenient.

I always buy protection when being open box items and computer accessories.

This is a great (refundable) option if you want protection. Bought it for my last TV and when we relocated and left the TV behind, Best Buy prorated my refund and I got a good chunk of change back, so my warranty fee wasn't wasted on something I no longer owned! Great way to go for peace of mind protection.

[Employee of bestbuy] Don't kid yourself, get the protection and put your mind at ease should something go wrong.

I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

Protection is a must for me for all my TV's and electronics, I've been satisfied in the past anytime I've ever had troubles or needed to use the plan for coverage. Always read your protection plans thoroughly Geek Squad tends to update them year to year.

Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!