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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30872 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 30,872 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recomiendo, vino en perfectas condiciones la verdad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home delivery and professional service thank you geek squad awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty terms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always to add their warranty cause they always take care of the item without question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 5-year Standard Geek Squad Protection is a must with all electronic purchases. I have not utilized the plan, but it's peace of mind knowing that our purchases are covered for the unexpected. There was no deductible only coverage at the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No sweat broke tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must when you buy a BIG tv. They will pick it up and bring you a new one Mine is 100” and heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology has become so sophisticated that it isn't easy to set up a new smart tv. There are so many options that I was not sure how they would affect my tv viewing preferences. Joshua from the Geek Squad walked us through every option and explained what each meant. We now feel confident that we are taking advantage of all options to get the best tv viewing experience we can. Thank you Geek Squad for making this possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the knowledge of having a five year warranty if it is needed. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan specially for TVs as it covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price worth it. Protects against basically anything i think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, Great price!!’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this protection on all your devices. Great Geek squad protection to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy technically support is the best Geek squad is very reliable

    I would recommend this to a friend