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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30873 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 30,873 reviews
  • Rated 5 out of 5 stars

    Future fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great without worrying about breaking in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t know if I’ll need a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would hope I never need to use the geek squad The TCL TV I purchased seems to work fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are very helpful very beautiful customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has my Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for my Samsung TV. Grabbed the the twobyear plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think , buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this for all tvs , I am usually the guy that says no to this by default. But I got it because the tv was so cheap. It was tcl, of course screen went out after a year. Called best buy came out next day , evaluated tv . Got to pick a replacement and pick it up same day. Could of had it delivered but I am impatient lol. Just get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always been worth getting the warranty because you never know when things will break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance is import for your belongs, i would not leave the store with out purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad on a couple of other items (computer, vacuum, washer and dryer). The couple of times we had to use them, they were easy and quick to use. I will definitely recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me decide on a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best Buy coverage which provides tech services, from expert technicians, on the item we purchased. Having our item covered by Best Buy’s Geek Squad gives us total piece of mind knowing that our Best Buy investment is well protected. Great affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it just in case of a failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it. But if needed they will come to my home to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Price for Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To back up my purchase on a great deal on a 4K Insignia 50” TV set, I got the this deal on Geek Squad protection for FIVE years! This is a decent set and if it lasts five years, I will be happy. If it doesn’t I am covered! In five years I’ll be ready for an 8K set. It’s a good bet to purchase this extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy anywhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I enjoy it and it works well n perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to talk to about my first purchase and its problem

    I would recommend this to a friend