Customer Ratings & Reviews

This plans are the best never have trouble returning a defective item love this Best Buy plans.

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

I typically choose Geek Squad Protection over the manufacture's extended warranty since Geek Squad is easy to reach and has been very responsive for the other items I've covered this way.

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

Purchased for our new LG TV. Hope to never use but other family have praised the service.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

Always a seamless and reliable experience! It’s nice to have knowledgeable help when things go wrong.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

Best buy offers excellent customer service and piece of mind for my expensive tv

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

Very professional and very attentive in and out very quickly

The Geek Squad can assist you in setting up and repairing tech devices, like smartphones, smartwatches and tablets, as well as large appliances and electronics, I recommended

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

Geek squad knows everything, really kind people and always willing to help

Love having the protection on my products in case something happens, because you never know, it's better to buy it than not need it, than to not buy it and need it, especially since the plan is cheaper than having to buy another product! And Geek squad is always so helpful and know what they're doing.

greattttttttttttttttttttttttttttttttttttttttttttttttttt

I will recommend this brand, because is a good material

It's a must buy when I purchase an item with a high price. If anything goes wrong best buy will either fix the item or replace it with a similar item. So I always make sure I buy the extra protection. It saves me from frustration.