Customer Ratings & Reviews

Helpful with all my questions very knowledgeable about product

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

I trust and will continue until they fail to uphold their standards. Literally, the reason to purchase at BB, even if you find it slightly cheaper somewhere else (and for some reason BB won't price match).

The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

Such great quality! So clear!! I could not be happier the quality when playing games is insane.

Great store love it great prices and discound and the sale person always try to help you the best they can.

Always excellent make sure that everything is taken care of. A very flawless customer service as well

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

Havent used them yet but I have in the past great service

We wish that we purchase the 5-year protection with the TV purchased in June 2023.

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

Always good to have with appliances! You just never know what could happen!

I was always that guy that never wanted to get any kind of protection. But please do get the protection because it's something happens in that time frame. You are going to be upset and mad

Great store and delivery service. Would definitely recommend.

Always get the geek squad with my electronics. Its paid for itself time and time again

Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

I used to work for Best Buy and I shop a ton here. When it comes to TVs and anything covered with their "accidental handling" I always get the protection plan. It's a real life saver if something goes wrong.

The geek squad offers great service for repairs if needed!