Customer Ratings & Reviews

I recently was able to get a brand new replacement Smart TV from Best Buy because I had this plan! I usually do buy extended protection plans and have never regretted doing so--especially when I hear friends and family say they have expensive repairs on electronics that are out of warranty.

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

Worth for peace of mind. You never know when a cat with knock down your new item.

The agents are super friendly and was very informative about my purchase.

I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

I purchased protection on my last TV, which stopped working out of nowhere. A Geek Squad member tried some trouble shooting techniques & ordered a spare part. Upon his second visit, the part didn't fix the issue. He ordered the upgraded version. I didn't have to pay anything for the TV nor his service.

When I purchased a TV through Best buy I was given a geek squad protection discount of $100 so I took advantage of it and have been using it the whole time. I've had surveillance cameras put up, home speakers installed and ethernet cable ran with this service this is an awesome deal.

Good deal............. ..well worth the money..... ..

Geek squad don’t leave the store without it You can’t go wrong with purchasing extra protection for electronics in Florida. From lightning and surge protection to everything that can go wrong with the quality piece of electronics Best Buy has the best warranty guarantee replacement you can get for the price.

The agents helped with my return of my tv due to a crack in the screen.

Havent had to use it yet, but it was a great price for $99 added to tv.

I always buy a warranty with electronic to avoid headaches on breakdowns.

I am a true believer in the warranty program for big ticket items. I had purchased a TV previously and after a few years there were major issues. Geek squad came & removed older TV and gave me full credit to purchase a replacement. They then came & installed the new TV. They were great to work with.

My purchase was excellent purchase one of best tv I ever had. And all my services are excellent as well.

Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

The agents helped me with picking the best tv mount for my needs.