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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 30,875 reviews
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support provided by Geek Squad was extremely smooth and I barely had to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend the protection. You never know when you will need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing this plans. You never know what can go qrong with an electronic devide. All thw representatives were kind a d help me through out my plan with Gsquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! Hope I never have to use it, but good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a peace of mind in a house full of elect tonics. Much apprecieated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mcktransport1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great service and i would do it again but my needs have changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always get protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for me on the last tv I bought. Had it for about 4+ years and then screen went blank. Best buy was going to send tv off and have it fixed, but the tv was so cheap, they gave me my money back, less cost of protection plan. Since they do not sell the model I returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and response when needed. Replaced a TV that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad always available and helpful for all my items and they are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad that best buy has this to offer, with a toddler in the house & a TV of this price its nice to know ill be protected if something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV still going strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be caught without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, the peace of mind is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with any questions that you may have. The plan is great to have because you don't have to worry about if something happens to it then it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent subscription I love it and use it a lot they help with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to fix my tv asap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy! Tv would not turn on and they came in to replace it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    technically very capable, but neglected by Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

    No, I would not recommend this to a friend