Customer Ratings & Reviews

Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.

Great service to have in anything you may need to have repaired

Best thing about the plan is that it covers burn-in on OLED screens! Totally worth it if you’re using your screen as a monitor.

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

This tv is one of the best TVs I have had since my Panasonic and pioneer elite plasma TVs. Picture is so clear and watching movies in 4K at night are amazing

Oled is amazing! Owned for months and I don’t think I could go back to any other panel type. Great for all content, especially gaming!

When you consider that any television over 50" must be serviced in the house (can't be returned to the store for service). This 5 year warrantee for $50 was an easy purchase.

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

Love this tv exelent picture and sound I wish it had better remote

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

It's always good to have a service plan on your electronics.

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

Ive always purchased geek squad insurance with all my major electronics or appliances! They've always fixed or replaced my items if needed!

The delivery guys were extremely nice and very helpful

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

I like that this is available because anything happens to the item and right away they are available to fix it

i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.