Customer Ratings & Reviews

Geek squad was great and fast results in getting your problems solved

When you bit electronics I don’t think there is an easier process than dealing with Best Buy. So for me it’s a no brainer on a product over 1500 bucks.

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

I had geek squad service for my other TV and when that one broke down they were true to their words and traded it in for a newer TV

The way to go to protect your investment ... A must have!

Great warranty Best Buy is the best definitely recommend it to everyone

I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

Geek Squad arrived on time and did a great job wall mounting our TV

Very great and informative, i feel more positive with my purchase

The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

Honestly a great looking tv had it for over a year I love lg oled’s they really are the number 1 Tv’s for movies, shows, and gaming.

All was great. No problems. Fair pricing for this.

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

Love this wall mount very sturdy would recommend this to everyone

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

Definitely a must for big purchases for the peace of mind