Customer Ratings & Reviews

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

I am glad I added this to my purchase. It was so helpfull when I was having issues with my TV.

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

Great way to have protection for a tv with kids running around

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

The extra protection is work it, the unexpected can always happen..

good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

I’ve had The Geeks on everything I’ve bought from Best Buy. I have been so pleased with their ability to fix each of my computers when I’ve problems. I’ve recently had to get a new microwave and even that was a breeze. Thank you Geeks for being there.

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

price worth it for peace of mind. haven't been disappointed yet.

No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

Very fast set up. They helped me set up the apps on the TV