Customer Ratings & Reviews

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

That was the easiest transaction I’ve ever had to do!! Thanks!

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Always a good addon for products you care about!!!

Great purchase Best Buy is the best my favorite store to shop

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

Great mount works with any tv this is just what i needed

knowledgable. covers burn-in for oleds. what else do you need

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

No like to expensive and illustration educational purpose

Great buy for protection of your electronics a must have

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

Great covetage. It makes you feel safe and you are protecting.

So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.