Customer Ratings & Reviews

I love this. I feel like I can trust this and feel confident in my tvs longevity.

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

Great service very happy with my purchase would recommend to others

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

Have not used being new TV as of yet but will call if any issues.

Our TV died within 2 years. They told us it couldn't be fixed but because we had purchased this plan, they replaced our TV. They gave us a full purchase price refund which we put toward a newer model. The plan actually does what it says and BestBuy stands behind it.

Love this idea to have it because they give a new one

I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

The warranty is definitely worth it. Make you feel secure on purchase