Customer Ratings & Reviews

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

It's good to have Geek Squad Service around just in case you may need them.

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

I don't buy Geek Squad protection, but I guess if you did then it would be ok

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.