Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 30,880 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a a good idea to have some extra security in case life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Ease of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty is definitely worth it. It gives you an ease of mind if something were to happen when the orginal warranty ends. I always add a warranty on an item like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with virus scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy representative was great he was a great help on helping me decide on my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use my warranty yet and hopefully i don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective insurance for your equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Definitely It worths the value of the product to cover accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Pros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have suited many times. I usually don't buy them outside of Best Buy because I know they are a rip off. Best Buy honors their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and worth the price for the warranty def would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I used it once they were there immediately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!