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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 30,880 reviews
  • Rated 5 out of 5 stars

    2 yr plan for 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it’s Worth to buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    feel Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has nice colored and everything is easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not leave the store w/o it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow with a 75" TV problem? They come to your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/ Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had an issue when we used Geek Squad. They are always receptive and able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but looking forward to the geek helping me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was installed my self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good quality and service is good , order delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller was very friendly and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on my TV started to fail so I called. Long story short they replaced the set right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a good one. I was looking for something to buy my kids and I found this brand. It is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All products with warranty is always good to have if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the warranty it is just good to have if u need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Looks good. Sounds good. Quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved issue with defective tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

    I would recommend this to a friend