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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 30,880 reviews
  • Rated 5 out of 5 stars

    Bigjimbo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very with Greek squad when had a issue with the TV. They took care of me. I didn't have wait too long. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is important

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go for protection, its just worth the minimal upcharge for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is protected my tv for years I am very satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the coverage in the past and it is very useful. Have had 0 problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped the handicap lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad protection on all of my products. The service has been fantastic when issues have come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pretty good product protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have bit of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Peace of mind is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have the geek squad in your back po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

    I would recommend this to a friend