Customer Ratings & Reviews

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

[Employee of bestbuy] The extended warranty covers any damages. Seen a lot of tvs die out. Nice safety measure for the price.

Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

I strongly recommend anyone purchasing electronics buying the protection plan is the way to go.

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

I actually upgraded my Geek Squad PP to 5 years prior to delivery

Having your items protected is very important to have.

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

Very useful when I had an issue with a product I had to return.

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Arrived on site at the appointment time very professional and pleasant to work with