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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 30,880 reviews
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with 2 items i bought and both times was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to get these plans. Anything can happen to your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask me again in 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a warranty! With the way electronics are now a day, its worth getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service on any product u buy from electronics purchased. I had a glitch and they came out and fixed it and i have not had any problems since great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had other products I had bought from Best buy anf they always keep there word on warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Big comfort, small cost for piece-of-mind warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind knowing if anything goes awry with this TV they will come out to my home and repair it. Good thing, 'cause it's heavy and I'm no spring chicken anymore. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use this yet, but bought for extra insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heroes at Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protection and secure your purchased items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiningstars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is a Great Warranty at a Good Value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on every job that they do. Clean work and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

    I would recommend this to a friend